Customer Handbook
The Customer Handbook sets out what you need to know to manage your home. It provides information to help you make the most of your home and the services we offer.
Introduction
The Customer Handbook is your guide to our services. It includes information that explains your tenancy agreement, what you can expect of us and what we expect of you. The handbook also includes contact details for the emergency services, how to contact us, how to report a repair and other important information.
What Rooftop means to me
"I'm very happy with the contractors that do my repairs. They have always been so polite, and they get the job done. I’ve found they come out quickly too."
One of our customers
Tenant
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