Earlier this year we shared how important it is that we have your up to date information. As a reliable landlord, we care about providing you with services that suit your needs, and your updated information allows us to understand your unique circumstances better, whether it’s changes in your family, finances or specific needs.
Thank you to everyone who has already updated their information or answered the questions when speaking with one of our colleagues. Some information is still needed, so our colleagues will continue to ask a selection of questions whenever you have contact with us.
They may ask for details such as:
- Contact details
- Date of birth
- Disability status (impairment)
- Ethnic origin
- Nationality
- Armed forces
- Employment (economic) status
- Sexual orientation
- Support needs (such as literacy, preferred language and print format) and
- Gender identity
Having accurate and up to date information is vital for you and us. It allows us to communicate efficiently with you, provide tailored and right services that suit your needs and develop policies to address specific challenges.
Your information is stored securely. We will never share, sell, or use it for anything other than improving how we deliver our services.
Thank you for your cooperation.
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