Welcome to the latest issue of Residents Update.
In this edition, we shine a spotlight on the real-life stories where our colleagues have worked closely with customers to make a real difference. We also introduce our Neighbourhood Housing Officers and the roles they play in supporting communities.
You’ll also find our Tenant Satisfaction Measures (TSM) report for 2024-2025, and a new name for our Engaged Customer group, chosen by our customers.
Thank you for being part of the community.
Please click the blue button to download.
.png)
