Welcome to your Winter 2026 Residents Update
We’re excited to share this edition with a fresh new design and look, making it easier to read and simpler to find the stories that matter most to you.
In this issue, we’re sharing real stories that show how Rooftop is here when it matters -- how we’re supporting customers through challenging situations, working with partners to keep communities safe, and celebrating the people who make a positive difference where they live.
You can also read the updates on how residents are helping shape our services, progress updates on our repairs and maintenance service and highlights on festive community activities. Plus, we’ve included important fire door safety advice and details on our updated reception opening times.
You can also click the blue button below to download the Update.
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