Estates & Facilities Administrator
25 hours per week
£18,927 per annum based on FTE of £28,012
Based in Evesham with travel to other sites and schemes as required
About the role
We’re looking for an organised and proactive Estates & Facilities Administrator to join our team. This is a varied and hands-on role where you’ll provide essential administrative support to our Estates & Facilities Team and Health & Safety Officer. You’ll play a key part in coordinating activities, supporting contractors, maintaining accurate records, and helping us deliver a safe and high-quality environment for our customers and colleagues.
A key part of this role involves weekly travel to our schemes and locations to carry out site quality audits, helping to ensure our estates and facilities services are delivered to a high standard.
In this role, you will:
- Provide efficient and timely administrative support to the Estates & Facilities team
- Maintain accurate records and update internal systems
- Respond to queries from customers, contractors, and colleagues
- Liaise with contractors to obtain quotes, track progress, and ensure work is completed
- Travel regularly to sites to carry out quality checks and audits of contracted services
- Support the upkeep of mapping data for grounds maintenance services
- Assist with contractor meetings and documentation
- Support with ordering PPE and managing lone worker devices
We’re interested in people who are:
- Organised and able to manage their workload effectively
- Comfortable balancing office-based tasks with regular site visits
- Confident communicators, both written and verbal
- Comfortable working with data and IT systems (including Microsoft Office)
- Customer-focused and committed to delivering a high standard of service
- Able to work both independently and as part of a team
Experience or qualifications:
GCSEs (or equivalent) in Maths and English (A–C/4–9)
Experience in an administrative or customer-facing role
It would be great (but not essential) if you also have:
An NVQ Level 3 in Administration (or equivalent)
Experience working with and updating databases
Additional requirements
A full, current driving licence with access to a vehicle insured for business use
You’ll be part of a supportive team where your contribution makes a real difference. We’re committed to creating a positive, respectful, and inclusive working environment where everyone can thrive.
We work together– We make things better – We do the right thing
Rooftop Housing Group is a modern, dynamic and flexible social business, aiming to deliver high quality, value for money services. We are proud of our people and what we achieve, making a positive impact on lives every day.
We need high performing people at all levels who can champion our culture, live our values and facilitate high performance in others, encouraging applications from all candidates with the right experience and qualifications. Supporting individuals to request reasonable adjustments that will help them to perform to the best of their abilities and make them feel more comfortable. We strive to maintain a skilled knowledgeable and motivated workforce who are empowered and engaged through working in a supportive working environment.
Equality, diversity, and inclusion
We are committed to creating an inclusive culture that celebrates the diversity throughout our teams and in the communities we serve.
Some of the examples where we put this into practice include celebrating Pride month through our Inclusion Alliance, being a Disability Confident employer and, signing up to the Armed Forces Covenant. We make every effort to achieve equality of outcomes in all aspects of our employment including recruitment and selection, training and development and employment practices.
Please let us know if there is anything we can do to make this application process more accessible.
The benefits
We want to ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Flexible working
- Holiday buying and selling scheme
- A day’s paid leave for your birthday or annual celebration
- 2 days paid leave to help with a house move once you have completed your probationary period
- Life assurance
- Health cash plan, which includes a range of treatments including dental treatment, physiotherapy, consultation and 24 hour free confidential helpline
- Company contribution to mindfulness and fitness. For example discounted gym membership, fitness classes or mindfulness apps.
- Online discount with a number of retail shops, supermarkets, cinema, insurance and holidays.
- Funded training and sponsored qualifications.
- 2 days paid volunteering leave per year.
If you’re motivated by improving services for residents and you enjoy working in a collaborative, forward-thinking environment, we’d love to hear from you.
Closing date for applications: 9.00am, Wednesday 15 April 2026
Please refer to the recruitment pack upon completing your application.
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