Lettings Assistant
Salary: £16,352 per annum (based on FTE of £27,254), 22.2 hours per week Monday to Friday
Location: Evesham
Are you highly organised, customer-focused and looking to build a rewarding career in housing? We are looking for a proactive and enthusiastic Lettings Assistant to join our Lettings Team and help us provide excellent services to our customers and communities.
This is an exciting opportunity to play a key role in helping people access quality homes, supporting tenancy changes, minimising void periods, and delivering an efficient and seamless lettings service.
About the Role
As a Lettings Assistant, you will provide vital administrative and customer service support across the lettings process, ensuring homes are let quickly and efficiently while delivering an outstanding customer experience.
Working closely with colleagues across the organisation, you will support customers throughout their tenancy journey, maintain accurate records, manage enquiries, and help ensure compliance with policies, procedures and regulatory requirements.
What we're looking for:
- GCSE English and Maths (or equivalent)
- Excellent administration and organisational skills
- Excellent customer service skills
- IT literacy, including Microsoft Office
- Positive attitude and willingness to learn
Housing experience is welcome but not essential. We will support the right candidate to develop their career, including opportunities to undertake CIH housing qualifications.
Why Join Us?
You'll be joining an organisation that is committed to supporting colleagues, developing talent and making a positive difference to the lives of our customers and communities. We offer opportunities for learning and professional development, including support towards recognised housing qualifications.
Closing date for applications is 9am on 19 November 2026
Please refer to the recruitment pack upon completing your application.
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